We will do our best to get your order out quickly, but we cannot be held responsible for any delays in the postage system.

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These items are fragile, so sadly there will be occasional breakages in transit, if this happens we will, of course, provide a refund. Item and postage if all items are damaged, just the item if only part of the shipment is damaged. Just send us a photo and please get in touch immediately, we retain the right to refuse refund if it is not reported within a week of arrival.

We cannot accept refunds or exchange for any items that have been damaged after delivery.