SHOP POLICY
We will do our best to get your order out quickly, but we cannot be held responsible for any delays in the postage system.
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These items are fragile, so sadly there will be occasional breakages in transit, if this happens we will, of course, provide a refund. Item and postage if all items are damaged, just the item if only part of the shipment is damaged. Just send us a photo and please get in touch immediately, we retain the right to refuse refund if it is not reported within a week of arrival.
We cannot accept refunds or exchange for any items that have been damaged after delivery.
Delivery
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We offer Royal Mail 1st and 2nd Class delivery to the address you provide at checkout as standard. But on larger orders, we may choose to use a courier.
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Collection
You can pick up your purchase by prior arrangement from our address: Gower House, Croft Road, Aldershot, Hants, GU11 3HR, UK.